Voditelj obrade podataka je firma Sweet lab d.o.o., 10020 Zagreb. Sweet lab d.o.o. zadržava pravo izmjena Politike privatnosti te Vas molimo da povremeno posjetite ovu stranicu radi informiranja o mogućim izmjenama Politike privatnosti.
Ovom politikom privatnosti objašnjeno je postupanje s osobnim podacima koje prikupljamo od Vas ili o Vama elektronskim putem, putem pisane ili verbalne komunikacije te tijekom sudjelovanja u našim radionicama.
"Osobnim podacima" podrazumijevaju se sve informacije prikupljene i pohranjene u formi koja omogućuje da budete osobno identificirani, i to direktno (npr. imenom i prezimenom) ili indirektno (npr. brojem telefona), a kao fizička osoba. Prije nego što nam dostavite te informacije, preporučujemo da pročitate ovaj dokument u kojemu su opisane naše smjernice za zaštitu privatnosti i osobnih podataka.
Personal data protection
We collect, process, and save your personal data accordance to valid Croatian GDPR regulations, and by this GDPR regulations.
Sweet lab d.o.o. respect your privacy, and handle with all personal data as very confidential information. We are very responsible during handling, collecting, and storing your personal data and we take all necessary measures for the purpose of protection of unauthorized access, disclosure, change or destroy. We will maintain personal data precise and up to date as much as possible. Our duty is to keep confidentiality and to protect all personal date which we have access to, and to use them just and only for exact purpose – to provide service from our contract.
Sweet lab does not collect, and do not intend to collect personal data from the person younger than 18 years, so we will not use them in any other way than as a personal data for workshop registration, accompanied by adult or guardian. We would appreciate if your kids would not provide any personal data to us without your knowledge.
Data that GDPR is for
Personal data that our GPR is for:
• Name and surname
• e-mail address
• phone, mobile or fax number
• credit card information
• OIB information
• IBAN and other information provided to us during payment.
• Any other information you want to stay confidential.
We will take any reasonable measures to ensure accuracy ant completeness of any of your personal data recorded and saved with us.
Meaning sensitive data means data regarding your rase or ethnic descent, political opinion, religious or philosophic attitude, union membership, personal health, sexual life or orientation, genetic data, criminal record, and all biometric data usually used for personal identification. According to GDPR Sweet lab do not collect, and do not intend to collect sensitive personal data. We can proceed according to your exact request or instruction voluntary given to us to protect your health and life (for example food or some food ingredients allergies, gluten or lactose intolerance…)
Method of data collecting.
U svakom kontaktu s gostom, klijentom odnosno poslovnim partnerom te u svakom segmentu našeg poslovanja možemo prikupljati osobne podatke. Svoje osobne podatke možete nam dati na sljedeće načine:
• By asking information about workshop or reservation
• In communication with us by phone, email, fax, social networks, or other channels
plaćanjem u našem hotelu
• During workshop or other services reservation.
• During workshop
• By completing the survey after workshop, and giving back up information or comments about workshop
• During visit to our Fair stand or similar happening
• Participation in price competition or promotion
• By other ways of communication and corresponding
Personal data can be delivered to us by third party which we are in business connection.
Purpose of dana obtained.
All information provided by you or asked from you are used exclusively for:
• Most efficient answer on your inquiry
• Providing workshop or other information
• Providing services, you asked from us.
• Fulfillment of an obligation from different contracts between us
• Service provision insurance and payment guarantee
• Booking reservations, offers, bills and other documents (fulfillment obligation)
• Using of your back up information for improvement of our services
• Our inhouse statistic data processing
With your workshop questions and providing data to us (like e-mail, phone number) through all kind of communication you are giving to us your personal agreement that Sweet lab can address to you with service offers, and you agree and confirm that you are informed about our GDPR. Mentioned dana will be used for the purpose mentioned above only.
If you would like to receive news or information about our special offers and other services, by our newsletter please notify yourself on our WEB page Sweet-lab.hr. By notification on mailing list, you are giving your personal agreement (given consent) for receiving our newsletter in your e-mail inbox. You can withdraw consent at any time and logged off from our mailing list. Logging off from the mailing list do not effect on GDPR for the time preceding logging off.
Cookies and WEB technologies
Naša web stranica se može koristiti „kolačićima“ i drugim tehnologijama koje nam olakšavaju da Vam isporučimo sadržaj prema Vašim interesima, obrađivanje rezervacija ili zahtjeva i/ili analiziranje karakteristike Vaših posjeta. "Kolačići" su svojevrsni paketi podataka koje koriste serveri kako bi slali statusne informacije u korisnikov preglednik te za povrat statusnih informacija u originalni server kroz taj isti preglednik. Na temelju tog uzorka, informacije se prilagođavaju Vašim potrebama i načinu na koji obično koristite Internet. Kolačići se ne sadrže Vaše ime već IP adresu, a nakon što prekinete rad na poslužitelju, informacije nam više nisu dostupne. Želite li u bilo kojem trenutku izbrisati ili onemogućiti kolačiće na svojem računalu, možete ažurirati postavke svojeg internetskog pretraživača (informacije o načinu brisanja i onemogućavanja kolačića potražite na svojem pretraživaču .).
GDPR content and your agreement
Your e-mail address and other data we do not sale, rent or disclosure to the third parties (legal and natural person) on disposal without your explicit consent, because it is against GDPR and Croatian harmonization legislation. We make a commitment that we will not disclose your personal data, except to public authorities that we are in obligation to deliver data pursuant to the provisions of the national law.
Sweet lab collect personal data which are delivered from you to us voluntary, and we used them for provision of agreed services. Your data can be shared with other sides only if we have your written agreement or if it is necessary for providing ordered and/or contracted services.
We are not asking you to send us your data to reach our web pages, and we are not asking more data than necessary for reservation or some service usage. By filling the form on web browser, you guarantee accuracy of information, that you are authorized to have that information, and that you completely agree that we can collect and use information and data according to Croatian law and our GDPR politic.
Sweet lab is not responsible for the accidental failure, force failure, or other objective circumstances that can possibly cause accidental and unintentionally violating GDPR protection, but guarantee that mistake or failure will be solved as soon as possible, if that is possible in any way.
Data processing and retention
Sweet lab will process your data for the time that will be needed to achieve mentioned purpose. Sweet lab will keep your data needed and allowed by Croatian law regulations. By termination of contractual relationship Sweet lab keeps data 11 years (according to law legal regulations), and in case oy your given consent and legitimate interest (as legal base for data collecting) Sweet lab keeps and secure data until withdrawal of consent or complain on legitimate interest of data processing.
Control, verification, change or deleting of data.
At any time, you can control, verify, change or ask for deleting your personal data that you delivered to us by visiting our web page or some other way (if those data are still in our data base). If you want to exercise that right, please contact our GDPR officer by email and by filling attached forms.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.