- The maximum number of participants per workshop is 8 people
- Each workshop participant works at their own work unit (work island) and has access to complete top-quality equipment, utensils and ingredients needed for making desserts or cooking, as well as a work apron, which they put on their work island after finishing work
- If during the workshop there is a need to wash some of the equipment, work surface or work tools used, each participant washes their own
- Workshops with a foreign pastry chef or chef will be held in English with simultaneous translation
Reservations:
- Checking the availability of places for the workshop is mandatory by phone at 098/ 99 49 423 or by email at info@sweet-lab.hr
Payment:
Payment is possible only after confirmation of availability on the bank account:
Sweet lab d.o.o. IBAN HR1024020061100991558
- When paying, please state the name of the workshop and the date of the event.
- A place in the workshop is reserved and secured only with a valid payment
- The reservation is valid for 24 hours, and payment must be made within that time. If payment is not made within 24 hours, we will consider that you have cancelled your reservation, and we will offer the same reservation to the next interested party on the waiting list
- It is possible to book and pay for workshops that are held within 60 days of the payment date
- Cancellation of a paid workshop is possible only in writing (via email) no later than 7 days before the start of the workshop, with a 100% refund of the paid amount
- If you cancel a paid workshop outside the above-mentioned time period regardless of the reason, are late or do not come to the workshop, the paid amount is non-refundable
- The amount paid for a specific workshop cannot be used for the next or any other workshop
- If you are unable to attend the workshop in person due to an emergency situation – give it to a friend, and just inform us of the name change.
Special offer:
- Surprise your friends, family or business partners with a gift certificate* for a dessert preparation workshop. Contact us and request a specially created offer. *The gift voucher is valid for 3 months from the date of issue. gift certificate* for a dessert preparation workshop. Contact us and request a specially created offer. *The gift voucher is valid for 3 months from the date of issue.
- Find out about special offers for team building .
- Would you like us to focus on you? Interested in individual workshops (one-on-one)?
Other information:
- Bring plastic containers with lids to the workshops so that you can treat your family or friends to homemade desserts - be proud of what you have learned
- We ask that you arrive at the workshops at least 10 minutes before the announced start time, so that you can start work on time and not disturb other participants by being late.
- Upon arrival, and before the start of the workshop, it is mandatory to wash and disinfect your hands
- In case of leaving the Workshop area, it is mandatory to disinfect your hands again upon re-entering the area
- In the Workshop area, the kitchen, sanitary facilities, and all other areas of the company Sweet lab d.o.o. smoking is not allowed
- We ask that you be careful when handling the devices and other accompanying equipment with the care of a good master, so as to avoid damage, malfunction or unwanted harm
Reserving the location of a specific work unit/work island is not possible. Workshop participants choose one of the eight offered work units according to their arrival time, i.e. first come, first served.
NOTICE ON THE METHOD OF SUBMITTING CONSUMER COMPLAINTS :
Pursuant to the Consumer Protection Act (Official Gazette 79/07, 125/07, 79/09 and 89/09, 133/09, 78/12, 56/13 and 41/14, 110/15), we inform consumers that complaints or objections to the quality of our services can be submitted in writing or by mail to the company's headquarters:
- "Sweet lab d.o.o.", Lanište 26, 10020 Zagreb or by email: info@sweet-lab.hr
Please provide your name, surname and address with your complaint so that we can send you a written response to your complaint within the legal period of 15 days, thus influencing the improvement of quality and your satisfaction.
PRICE LIST
- One-day pastry workshop €110.00
- Two-day pastry workshop €135.00
In Zagreb, 01.02.2025.